Questions About Physical Therapy? We Have Answers.
At Vista Rehab Partners, we believe in empowering our patients through education, support and answers, so that you’ll be better prepared to meet your goals. Our physical therapists take a hands-on approach to physical therapy, and you’re welcome to contact us directly with any questions or concerns.
What do I need to bring to my first visit?
For your first visit to a Vista Rehab Partner’s Clinic, be sure to bring the following items:
- Prescription for physical therapy from your referring physician
- Government issued, photo ID (such as a driver’s license)
- Insurance card(s)
- Appropriate attire (workout clothes and shoes)
- Patient forms, which can be downloaded from this site in PDF format. Print and fill out the forms completely at your convenience, and bring them to your first office visit.
- Patients who are minors (under eighteen years of age) must be accompanied by a parent or guardian for their first visit.
Do I need to see a doctor first?
We can see any patient without a referral for an initial evaluation. If our therapists believe that physical therapy is an option, we can work with you and your physician to obtain a prescription for continued care. If your diagnosis requires additional expertise, we can also refer you to a specialist to handle your needs.
What should I wear to physical therapy?
Please wear or bring comfortable athletic/workout clothing (shorts, T-shirt and tennis shoes). Your attire should also allow easy access to your injured area for treatment by your physical therapist.
What should I expect on my first visit?
During your first visit, your therapist will perform a thorough examination, in which he or she will review your physician’s recommendations, examine the problem area, ask you questions about your injury, develop an effective treatment plan for rehabilitation, discuss his or her findings with you, and answer any questions you may have. Your treatment plan will depend upon your diagnosis, and will be customized for you. Your treatment may include hands-on therapy, a customized exercise program, stretching, and physical agents such as heat, ice, ultrasound and electrical stimulation. Your physical therapist may also recommend a home program to further assist in your treatment.
How long will my appointment take?
Your first appointment will typically last from 45 minutes to an hour or possibly an hour and a half, depending on your injury. Subsequent appointments usually take between 30 minutes and one hour, depending on the treatment. Please arrive fifteen minutes prior to the start of your appointment for check-in and paperwork. You may also download our patient forms, which you can fill out beforehand and bring with you to your appointment.
How often will I need to come?
The frequency of your treatment will depend upon your physician’s prescription and the plan of care developed by your physical therapist. Most patients require treatment two to three times per week. The duration of your treatment will depend upon your injury and your personal progress. Your physical therapist will discuss this with you following your initial exam, and subsequently as you progress.
What if I need to cancel an appointment?
If you are unable to attend an appointment, we require at least 24 hours notice. However, we do understand that an occasional emergency or illness may arise, in which case you may have to cancel your appointment closer to your scheduled time.
Do you accept insurances, and will insurance cover my therapy?
We accept most major insurances including Medicare, Tricare and workers’ compensation plans. Before your first visit, we will verify in and out of network benefits with your insurance company. The cost of therapy is determined by the benefits of your insurance plan, including the deductible and co-pay, or patient percentage. We will be happy to check with your insurance company to determine the terms of your coverage and payment for patient responsibility is due at the time of service.